Integrate a Chatbot in Microsoft Dynamics Portal

In this article, we will discuss about displaying an integration of a Chatbot inside Microsoft Dynamics portal. I am using “tawk.to” Chatbot.  So, let's discuss step by step: -

1. I have tawk.to account, so I am login this. We can create a tawk.to account here: -https://dashboard.tawk.to/signup

2. After login I can see my tawk.to dashboard, now click on the Gear(setting) icon.

3. Now we can see “Widget code” in right section, Copy it.

4. Now open Dynamics Portal and login from Admin account.

5. After login we can see the Setting section on top right.

6. Click on Edit.

7. Edit page popup window will open, now click on “Options”.

8. Now we can see three sections “Description, Custom JavaScript, Custom CSS”, put copied code inside Custom JavaScript section.

9. Remove script tags from code and Save it.

10. Now we can see the tawk.to Chatbot at the bottom right.

11. I am dropping messages here and can see inside tawk.to message section.

Thanks for reading the article. Hope this Article will helpful for you. Cheers!!!