Is the D365 developer job changing? (plugins vs agents)

Someone asked me last week if plugin development is dead.

It isn't. But the shape of the work has definitely moved.

A few years ago most of my time went into plugins, JavaScript, custom workflow activities. Making the platform do things it wouldn't do on its own. A fair chunk of that is now either configuration, or an agent action, or Copilot handles it well enough that nobody asks for it any more.

What's replaced it isn't easier, just different. Data modelling matters more than it ever did, because agents inherit whatever mess you left in the schema. Security is back at the centre of every conversation. And a surprising amount of my week goes on explaining what the AI can't do, which is a strange skill to have picked up.

If you're worried about it, here's the thing I'd hold on to: deterministic logic still belongs in plugins. Anything that has to run the same way every single time isn't going anywhere near a model. Agents are for the fuzzy edges. Knowing which side a requirement falls on is the actual job now.

Anyone else seeing their week shift like this?

Related: Copilot in Dynamics 365 — what it actually does

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Copilot in Dynamics 365: what it actually does

 Copilot in Dynamics 365: what it actually does

Every demo makes it look like magic. Then you switch it on for a client and the real questions start.

The honest version, for those of us who implement this stuff:

Summaries are the genuine win. Opportunity summaries, case summaries, email drafts. Boring, but they save reps real time every day.

It reads your data, not your intentions. Empty notes fields and half-filled records produce useless summaries. Copilot doesn't fix bad CRM hygiene, it exposes it.

"Copilot" is now several different things. In-app Copilot inside Sales and Customer Service, Copilot for Sales in Outlook and Teams, and agents you build in Copilot Studio. Different licences, different setup. Clients rarely know which one they've bought.

The config work didn't vanish, it moved. Instead of ribbon buttons and JavaScript, you're now tuning security roles, knowledge sources and grounding data.

The teams getting value out of Copilot aren't the ones who bought the most licences. They're the ones who cleaned up their data first.

What's your experience been — real productivity, or expensive autocomplete?

Thanks for reading this article. Hope this Article will help you. Cheers!!!

#Dynamics365 #PowerPlatform #MicrosoftCopilot #Dynamics365 #DynamicsCRM #PowerPlatform #MicrosoftCopilot #CopilotStudio #Dataverse #AIDeveloper #DynamicsAIEngineer #HireAIEngineer #AIEngineer #D365Consultant #CRMDeveloper #AIAgents #MSDyn365 #Dynamics365 #MicrosoftCopilot #PowerPlatform #AIDeveloper